I have been known to roll my eyes when I tell my story about an editor several decades my junior who didn’t return my phone calls or emails–which enraged and frustrated me. Then one day, I tried texting and poof, she responded immediately. I realized that I had spent far too much energy being resentful. And by learning how to communicate, our relationship took off. The truth is, today’s workforce is a kaleidoscope of five generations which can be tricky to navigate.

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